Returns & Exchanges

At Hunter & Gather, we want you to be completely satisfied with your real food lifestyle purchases. If your order arrives damaged or doesn't meet our quality standards, we offer a straightforward return process within 14 days of delivery.

Return Process

  • 1.
    Check Eligibility

    Ensure your items are unopened, in their original packaging, and within the 14-day return window. Due to food safety regulations, we cannot accept returns on opened food products.

  • 2.
    Contact Support

    Email our customer care team at [email protected] with your order number and photos of any damage or quality issues to receive a return authorization.

  • 3.
    Package Your Item

    Securely pack the items in their original shipping box or a similar sturdy container to prevent damage during transit back to our warehouse.

  • 4.
    Receive Refund

    Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.