Returns & Exchanges
At Hunter & Gather, we want you to be completely satisfied with your real food lifestyle purchases. If your order arrives damaged or doesn't meet our quality standards, we offer a straightforward return process within 14 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are unopened, in their original packaging, and within the 14-day return window. Due to food safety regulations, we cannot accept returns on opened food products.
- 2.Contact Support
Email our customer care team at [email protected] with your order number and photos of any damage or quality issues to receive a return authorization.
- 3.Package Your Item
Securely pack the items in their original shipping box or a similar sturdy container to prevent damage during transit back to our warehouse.
- 4.Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.